What were you trying to do?
Name the Golfr screen or feature and describe what you expected compared with what happened.
Golfr support
Let’s get you back to your swing.
Tell us what happened and we’ll help you troubleshoot it. A little device context lets us reach the useful answer faster.
Include your setup.
Share your iPhone device model, iOS version, Golfr version, and whether the issue repeats.
Send only what we need.
A screenshot can help, but please avoid sending swing videos or sensitive information unless requested.
Reach the Golfr team
Email us for help with recording, swing analysis, Range Finder, Pocket Sim, saved swings, permissions, TestFlight, or the website. We’ll use the information in your message to investigate and respond.
Email marketing@golfr.lifeWhat to include in your message
Your device
Include your iPhone device model and iOS version from Settings → General → About.
Your Golfr build
Include the Golfr app version and build number, especially if you are testing through TestFlight.
The exact moment
Tell us which feature you were using, the steps you took, and any message shown on screen.
Whether it repeats
Let us know if it happens every time, only with one video, or only in a certain lighting or setup.
Before you send the email
- Confirm Golfr is updated to the latest version available to you.
- Check camera, microphone, photo library, or Speech Recognition access under Settings → Privacy & Security if the related feature is unavailable.
- Restart Golfr and try the same action once more.
- Keep the original media on your iPhone until the issue is resolved.
If a problem could risk your data or device safety, stop using that feature and contact us before trying again.
Need help with your information?
Use the same email address to ask a privacy question, request deletion of your waitlist information, or get help removing local Golfr data. Read the full Privacy Policy for details.
Start a privacy request